IT Infrastructure Engineer

Working in the ALTO office and on Client sites as part of a team of engineers.

Your responsibilities will centre around Pre-Sales help and the delivery of IT infrastructure Projects.

There will be an opportunity to work with our cybersecurity team and an expectation of knowledge share with all the team. This would be around supporting triaged tickets from the client support team.

Essential Requirement

Microsoft 365 technical experience

Preferred Knowledge of:

  • Microsoft 365 Admin Centre 
  • Windows 10/11 Professional and Windows Server Operating systems
  • Powershell
  • SharePoint Administration
  • Microsoft 365 Security Products
  • Microsoft Azure Servers
  • VMware ESXi

ALTO Quality Management System (QMS)

  • Record activities into the ticketing system.
  • Work within the ISO9001 compliant quality management system
  • Create and work on Risk assessments (Technical and Situational)
  • Be comfortable reviewing your own and your colleagues work

Salary and benefits

  • An annual salary in the range £25,000 to £45,000 - negotiable based on experience
  • Private Health Insurance
  • Subsidised Yoga Classes
  • Cycle to Work Scheme
  • Monthly Technology Bonus
  • Workplace Pension
  • 28 days annual leave
  • Regular Team Building Events


The IT Infrastructure Engineer role is an important position for the company, and an excellent opportunity to join a market-leading organisation where you will be able to, not only progress your career but also influence the company’s future direction and success.

About ALTO

ALTO is an experienced, proactive and flexible IT managed service provider offering Premium IT support, Cyber Security Services and Commercial IT Consultancy.  We operate a Service Desk providing remote IT support to Small and Medium Enterprises across multiple sectors.  

Are you genuinely motivated to learn, develop and increase your experience and skills while working with an ambitious team?

We currently have an exciting opportunity.  This position will provide the chance for you to further your career by immersing yourself in a dynamic, learning and supportive space.

Our culture is supportive, committed and authentic, by design.  As a foundation, we have created a professional and healthy working environment where everyone is invited to show up as themselves, contribute and share ideas freely.

Of course, we also value fun and schedule regular team building events including eBiking, go karting, pizza nights etc.

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Why you will love working with us

We’ve been chosen as one of the Sunday Times best places to work 2023. They highlight our policy of enabling staff to choose their own projects, biannual 360 meetings and regular training as the factors that make us stand out. We also provide subsidised yoga and private healthcare as part of our commitment to the wellbeing of our people.

"The thing that I love best about working at Alto is the culture. It's so permissive of showing up and being yourself and we collaborate as a team to work towards something bigger and greater."

Pamela Szymaniuk

Business Operations Manager

"It’s a really lovely company to work for, the people are lovely, they are really welcoming and I feel very supported. You can ask them anything and the onboarding has been really good."

Debbie Crichton

Client Relations Coordinator

"The opportunity to grow personally is a great aspect of working here. Having a CEO like Bruce with the vision he does is really inspiring, and so is knowing that we're all passionate about working towards the same goal."

Ross Singer

Internal IT Project Engineer

Our Accreditations

Silver Microsoft Partner
Datto Platinum Global Partner
Cisco Meraki Technology Partner
Bitdefender Certified Partner
ISO 9001 Certified
Cyber Essentials Plus Certified